Terms of Service

Terms of Service

These terms apply to every order placed with GiftStep. By buying from our store, you agree to the conditions below. Please read them before you check out.

Orders and Payment

All payments are processed through a secure checkout. Once your payment is confirmed, your order is prepared and shipped. If you have a question about an order, contact us by WhatsApp or through the contact form on the site.

Shipping

• Shipping takes 7-15 business days.
• Orders ship with a tracking number, which we send once your order leaves our warehouse.
• Shipping is free on orders over $50.

Delivery times are estimates and may vary by destination.

Returns

Returns are accepted within 30 days of delivery. Shoes should be in a condition suitable for resale, with the original packaging where possible. To start a return, contact us by WhatsApp or through the contact form and we will explain the steps.

Product Information

We describe every pair of sneakers as accurately as we can, including sizing and brand details. Images are for illustration; minor differences in color or packaging can occur. Sizes for kids and adults are listed on each product page so you can find matching pairs for the whole family.

Sizing and Fit

Check the size information on the product page before ordering. If you are unsure between two sizes, contact us and we will help you choose. Fit preferences vary, and the final choice of size is yours.

Pricing

Prices are shown at checkout and may change without notice. The price you see when you place your order is the price that applies to that order.

Limitation of Liability

GiftStep is responsible for delivering your order as described in these terms. We are not liable for delays caused by carriers, customs, or events outside our control.

Contact

Questions about an order, shipping, or a return? Reach us by WhatsApp or through the contact form. We reply as quickly as we can.

Changes to These Terms

We may update these terms from time to time. The version published on this page applies to new orders placed after it goes live.